
Business Improvement & Growth

Operational Improvement
Jalken brings a proven and structured approach to Operational Improvement:
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Create a clear understanding of your business, identify and quantify opportunities for change and any barriers to success
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Set and agree a clear action plan, guiding your staff through change and demonstrating improvement
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Working with you to manage the change process and realise the benefits
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Ensure that the ‘new way’ becomes the norm
Mergers & Aquisitions
Commercial Growth
Bringing Jalken’s experience to grow your business.
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Implementing the optimum business model for the future growth of your business
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Entry planning to new market sectors
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Strategic market research identifying opportunities
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M&A research and due diligence
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Integration of acquisitions
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Post-merger cultural change
Structural Growth
Jalken works with you to manage the strategic HR and organisational challenges of structural growth.
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TUPE process, ‘Best Athlete’ and redundancy programmes
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Communications strategies
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Cultural integration
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Creation and execution of transitional service agreements
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Creating high performance teams
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Succession planning and talent management
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Training, mentoring and sustainable performance improvement


Revenue Capture
Jalken ensures that you maximise revenue and profit:
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Driving service and cost efficiencies while improving service
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Improving operational efficiencies of internal and external supplier delivery
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Cost reduction through data driven decision making, cost control and use of marketing information and metrics
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Performance driven supplier relationships and revenue management
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Delivering improved long-term stability and alignment of the business

Sales and Marketing
Jalken undertakes a comprehensive review of your marketing capability to:
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Understand your customer, cross sales and market potential
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Understand your customer’s needs and propensity to spend
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Set a market growth strategy
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Review adjacent markets, growth opportunity and how you are perceived
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Improve your marketing processes, structures, team capabilities, planning and performance
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Enhance the role of marketing in your business, embedding marketing strategy and practice into the business planning process

Management Coaching
Jalken applies its experience and expertise to develop your staff’s capabilities to underpin your service improvements.
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Management training
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Real world, workplace mentoring
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I-I mentoring from CEO level leader
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Leadership development
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Creating high performance teams
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Managing individual barriers to change
